Check your guarantee status
Enter a few dates and case details. WarrantyWatch turns the timeline into a practical next step. This tool is for informational guidance only and does not provide legal advice.
Status summary
Add your dates to see whether your case may still be within the baseline legal guarantee timeline.
Seller responsibility guidance
For the type of consumer purchase covered here, the seller is usually your first point of contact when a defect appears.
Burden-of-proof timing
The tool will explain whether your case appears within or outside the common 12-month baseline period where proof rules are often more consumer-friendly.
Evidence checklist
- Proof of purchase
- Delivery details
- Product information
- Photos or videos of the defect
- Clear written description of the problem
Complaint message template
Simple input, practical output
WarrantyWatch focuses on the questions most consumers get stuck on: timing, seller responsibility, evidence, and what to write next.
Enter the purchase date, delivery date, and when the defect appeared or was noticed.
The tool checks the timeline, highlights seller responsibility, and explains proof timing in plain language.
Leave with an evidence checklist and a message template you can copy, edit, and send to the seller.
Focused on the practical blockers
Built for EU consumer purchases from professional sellers. Plain-language guidance based on the dates and details you enter.
Estimates whether your defect may still fall within the baseline legal guarantee period based on the dates you provide.
Clarifies that the seller is typically the first point of contact for the cases this tool covers.
Shows whether your case may fall inside or outside the common 12-month baseline period where proof rules are often more consumer-friendly.
Generates a practical checklist: proof of purchase, delivery details, product information, defect evidence, and previous communication.
Creates a seller-ready message template you can review, adjust, and send.
Informational guidance only. No guaranteed outcomes and no legal advice claims.
How to use the result well
Use the output as a preparation layer before contacting the seller. Keep your dates and evidence consistent with your documents.
Try to have your purchase date, delivery date, defect date, product details, receipt or invoice, and any relevant photos or seller messages.
The summary gives a timing-based estimate, not a guaranteed legal conclusion. Use it to organize your next step and supporting proof.
If the case still looks in time, collect the listed evidence, review the complaint draft, send it to the seller, and keep a written record of every reply.
Common questions
Practical answers for public release. Informational guidance only.
Is WarrantyWatch for commercial warranties?
No. WarrantyWatch is focused on the EU legal guarantee for consumer purchases from professional sellers.
Does it tell me I will definitely win my claim?
No. It provides practical guidance based on the information you enter, but it does not guarantee an outcome.
Who should I contact first if there is a defect?
In most consumer purchase cases covered here, the first point of contact is the seller.
What do I need before using the tool?
Ideally, your purchase date, delivery date, the date the defect appeared or was noticed, and any proof you already have, such as receipts, invoices, photos, or messages.
Is this legal advice?
No. WarrantyWatch provides informational guidance only. It does not replace advice from a qualified legal or consumer advisor.